Next-Gen Unlimited
IPv4 Residential Proxies

Lightning-fast, undetectable, and 80M+ genuine IPs. Supercharge your access with Moxy Proxy.
Unlimited Bandwidth & Threads
80M+ Genuine IPv4 Residential IPs
Rotates on Each Request
Works on 99% of sites — incl. PayPal, Netflix, Yahoo & more
Instant Activation
24/7 Customer Support
Country Targeting & Smart Rotation
Available in 50+ Countries
Here is a list of a few countries and number of IPs available in each country
US Flag
US
13,067,150 IPs
UK Flag
UK
2,903,810 IPs
Germany Flag
Germany
2,903,810 IPs
Netherlands Flag
Netherland
1,451,905 IPs
India Flag
India
6,533,575 IPs
China Flag
China
8,711,434 IPs
France Flag
France
2,540,835 IPs
Canada Flag
Canada
1,814,882 IPs
Australia Flag
Australia
1,814,882 IPs
Brazil Flag
Brazil
2,540,835 IPs
Russia Flag
Russia
2,903,811 IPs
Turkey Flag
Turkey
1,451,906 IPs
Spain Flag
Spain
1,597,096 IPs
Sweden Flag
Sweden
871,143 IPs
Poland Flag
Poland
1,161,525 IPs
Pricing
400mbps 600mbps 800mbps 1GBPS
Daily Plan
$150
Per Day
Weekly Plan
$500
Per Week
Monthly Plan
$1500
Per Month
Note! ⚡ Each Proxy Plan is deployed on a Dedicated Server with 64 CPU Cores & 128 GB RAM. This means every user plan runs separately on its own high-performance server — ensuring isolation, stability, and blazing speeds.
Use Cases
Bruteforce
BruteForcing / Cracking / Spamming
Our proxies are best for high-CPM bruteforcing, cracking tools, and spamming with a strict no-logs policy to keep your origin fully hidden.
Works for Paypal, Netflix, Yahoo, Hotmail & more tools out there.
Web data collection and analytics icon
Scraping / Web Data Collection / Crawling
Collect public web data for market research, competitor intelligence, and price tracking at scale.
Use geo-targeted sessions to monitor listings, reviews, and availability across regions. Built for automation, retry logic, and high-volume collection—while respecting site terms and applicable laws.
Social media management icon
Social Media / YouTube
Manage brand and creator workflows across regions: preview geo-specific feeds, validate campaign delivery, and run QA checks for comments and ads.
Supports multi-account operations and team access where permitted. Always follow each platform’s rules and policies.
Signup testing icon
Signup & Onboarding QA
Test registration flows, localization, and fraud defenses in your own apps and approved environments.
Validate CAPTCHA variations, OTP delivery, and form performance from multiple regions—without exposing real user data.
Search engine monitoring icon
SEO / Search Engines / Google
Track rankings, run keyword research, and verify SERP changes across locations for Google, Bing, and more.
Capture location-specific results, featured snippets, and ad placements to inform content and PPC strategy, subject to each engine’s terms.
Gaming latency icon
Gaming
Optimize routing for lower latency and more consistent pings. Access multi-region servers for testing and community events.
Ideal for network diagnostics, QA, and region previews—use only in line with game publisher policies.
Global testing icon
Website & App Testing
Run cross-region QA to verify content targeting, feature flags, and A/B variants.
Measure uptime, page speed, and API behavior from multiple geos to catch issues before your users do.
Retail drops monitoring icon
Retail Drops (Sneakers & Limited Goods)
Monitor release queues, verify checkout performance, and test high-traffic events at scale.
Designed for ops teams and retailers to stress-test and validate flows—always comply with store purchase limits and terms.
Streaming catalog QA icon
Streaming & OTT Catalog QA
Validate title availability, subtitles, and pricing across countries on supported platforms.
Per-request rotation yields unbiased recommendations and geo-accurate catalogs—use only for rights-holder testing and within platform terms.
Ticketing and queue QA icon
Ticketing & Queue Experience QA
Monitor virtual queue times, seat-map inventory, and dynamic pricing during on-sales.
Rotating each request simulates many unique user paths—ideal for organizers and ops teams, subject to platform rules.

What Our Clients Say

Photo of Alex P.
Alex P.
Agency Owner

⭐⭐⭐⭐⭐
“Fastest proxies I’ve used. Zero blocks on our scraping pipelines and uptime is rock solid.”

Photo of Sophie L.
Sophie L.
E-commerce Manager

⭐⭐⭐⭐⭐
“Rotation per request + unlimited bandwidth made our research 3× faster.”

Photo of David R.
David R.
Freelancer

⭐⭐⭐⭐⭐
“Instant activation and great support. Best value for money I’ve found.”

Photo of Maria K.
Maria K.
Growth Marketer

⭐⭐⭐⭐⭐
“Geo coverage is legit. US, UK, DE worked flawlessly for ads verification.”

Photo of Nikhil S.
Nikhil S.
Data Engineer

⭐⭐⭐⭐⭐
“Success rate jumped from ~78% to 96% overnight after switching to residential rotation.”

Photo of Jenna C.
Jenna C.
SEO Lead

⭐⭐⭐⭐☆
“Local SERPs from 12 countries with minimal captchas. Exactly what our team needed.”

Photo of Omar H.
Omar H.
OSINT Analyst

⭐⭐⭐⭐⭐
“Stable endpoints, ~1.1s avg response time. The 99.9% uptime claim holds up in practice.”

Photo of Bianca T.
Bianca T.
Social Media Manager

⭐⭐⭐⭐⭐
“We run 120+ accounts with unlimited threads—no ‘action blocked’ headaches so far.”

Photo of Lucas V.
Lucas V.
Indie Developer

⭐⭐⭐⭐⭐
“API docs were clear—I integrated rotating sessions in a day. Smooth sailing since.”

Photo of Arjun M.
Arjun M.
Marketplace Ops Lead

⭐⭐⭐⭐⭐
“Address/stock checks across regions are finally accurate. Country pool is extensive.”

Photo of Elena G.
Elena G.
Travel Aggregator PM

⭐⭐⭐⭐⭐
“Rotation per request cut captcha prompts by ~40% on price scraping jobs.”

Photo of Peter W.
Peter W.
Crypto Researcher

⭐⭐⭐⭐⭐
“DEX/NFT dashboards stay accessible with geo mix—no surprise rate-limit bans.”

Photo of Fatima R.
Fatima R.
Support Lead

⭐⭐⭐⭐⭐
“The dashboard is intuitive and billing is predictable—easy for my team to manage.”

Photo of Tomáš K.
Tomáš K.
Media Buyer

⭐⭐⭐⭐☆
“Ad verification runs 2–3× faster now. Solid coverage and quick failover.”

Photo of Aisha N.
Aisha N.
QA Engineer

⭐⭐⭐⭐⭐
“Cross-region app testing is finally painless. Consistent IPs and fast support replies.”

Global Residential Proxy Pool

Available in 50+ countries

Below is a live split of our 80,000,000+ residential IPs across regions.

Total Countries: 50+
🇺🇸
United States (US)
0 IPs
🇬🇧
United Kingdom (GB)
0 IPs
🇩🇪
Germany (DE)
0 IPs
🇳🇱
Netherlands (NL)
0 IPs
🇮🇳
India (IN)
0 IPs
🇨🇳
China (CN)
0 IPs
🇫🇷
France (FR)
0 IPs
🇨🇦
Canada (CA)
0 IPs
🇦🇺
Australia (AU)
0 IPs
🇧🇷
Brazil (BR)
0 IPs
🇷🇺
Russia (RU)
0 IPs
🇹🇷
Turkey (TR)
0 IPs
🇮🇹
Italy (IT)
0 IPs
🇪🇸
Spain (ES)
0 IPs
🇵🇱
Poland (PL)
0 IPs
🇸🇪
Sweden (SE)
0 IPs
🇸🇬
Singapore (SG)
0 IPs
🇿🇦
South Africa (ZA)
0 IPs
🇲🇽
Mexico (MX)
0 IPs
🇮🇩
Indonesia (ID)
0 IPs
🇯🇵
Japan (JP)
0 IPs
🇰🇷
South Korea (KR)
0 IPs
🇻🇳
Vietnam (VN)
0 IPs
🇵🇭
Philippines (PH)
0 IPs
🇹🇭
Thailand (TH)
0 IPs
🇲🇾
Malaysia (MY)
0 IPs
🇦🇪
United Arab Emirates (AE)
0 IPs
🇸🇦
Saudi Arabia (SA)
0 IPs
🇪🇬
Egypt (EG)
0 IPs
🇳🇬
Nigeria (NG)
0 IPs
🇦🇷
Argentina (AR)
0 IPs
🇨🇱
Chile (CL)
0 IPs
🇨🇴
Colombia (CO)
0 IPs
🇵🇪
Peru (PE)
0 IPs
🇺🇦
Ukraine (UA)
0 IPs
🇷🇴
Romania (RO)
0 IPs
🇨🇿
Czechia (CZ)
0 IPs
🇭🇺
Hungary (HU)
0 IPs
🇦🇹
Austria (AT)
0 IPs
🇧🇪
Belgium (BE)
0 IPs
🇨🇭
Switzerland (CH)
0 IPs
🇵🇹
Portugal (PT)
0 IPs
🇬🇷
Greece (GR)
0 IPs
🇩🇰
Denmark (DK)
0 IPs
🇳🇴
Norway (NO)
0 IPs
🇫🇮
Finland (FI)
0 IPs
🇮🇪
Ireland (IE)
0 IPs
🇳🇿
New Zealand (NZ)
0 IPs
🇭🇰
Hong Kong (HK)
0 IPs
🇹🇼
Taiwan (TW)
0 IPs
🇮🇱
Israel (IL)
0 IPs
🇵🇰
Pakistan (PK)
0 IPs
🇧🇩
Bangladesh (BD)
0 IPs
🇱🇰
Sri Lanka (LK)
0 IPs
🇰🇪
Kenya (KE)
0 IPs
🇲🇦
Morocco (MA)
0 IPs
🇩🇿
Algeria (DZ)
0 IPs
🇶🇦
Qatar (QA)
0 IPs
🇰🇼
Kuwait (KW)
0 IPs

Moxy Proxy — Documentation

User/Pass authenticated proxies. Rotation: new IP every request. Country targeting only. HTTP/HTTPS & SOCKS5 supported. No sticky sessions.

Overview

  • Type: Authenticated user/pass proxies (no IP whitelisting required).
  • Rotation: New exit IP every request by design.
  • Geo targeting: Restrict exits to a country by appending -country=US (or other ISO-3166-1 alpha-2 codes) to your username.
  • Protocols: HTTP, HTTPS (CONNECT), and SOCKS5.
  • Use cases: Web scraping, price monitoring, SEO, social listening, QA, ads verification, etc.
Proxy Host: HOST
HTTPS Port: PORT
SOCKS5 Port: PORT
Username: USERNAME
Password: PASSWORD

Replace placeholders with real values from your dashboard.

Quick Start

  1. Copy your credentials from the dashboard.
  2. Run the cURL sanity check below; confirm JSON shows a public IP different from yours.
  3. Integrate your preferred language example (HTTP/HTTPS or SOCKS5).
  4. Optionally add -country=XX to the username for geo routing.
Note: Rotation is automatic per request. No sticky sessions are available.
cURL – first run (HTTP/HTTPS)
curl -x http://YOUR_USERNAME:YOUR_PASSWORD@YOUR_PROXY_HOST:PORT \
  -L "https://httpbin.org/ip"

Proxy Formats

HTTP/HTTPS

http://USER:PASS@HOST:PORT
https://USER:PASS@HOST:PORT  # client still CONNECTs over HTTP proxy

SOCKS5

socks5://USER:PASS@HOST:SOCKS_PORT

Username Modifier (Geo only)

YOUR_USERNAME-country=US
YOUR_USERNAME-country=GB
YOUR_USERNAME-country=DE

Append modifiers with hyphens. Credentials remain USER:PASS@HOST:PORT.

Special Characters

If your PASSWORD contains characters like @ : # !, some clients require URL-encoding or quoting.
# Example:
PASSWORD='my:Strong#Pass!'          # Shell quoting for cURL
# or URL-encode where necessary: my%3AStrong%23Pass%21

Authentication

  • Method: HTTP Basic Auth (username/password) or SOCKS5 username/password.
  • Error 407: Means proxy didn’t accept your credentials (bad user/pass or format).
  • Never hardcode secrets in public repos; use env vars or secret managers.
  • Password changes take effect immediately for new connections.

Rotation (No Sticky Sessions)

  • Each new request uses a fresh exit IP from the pool.
  • For best reliability, keep concurrency modest and use backoff on errors.
  • Long-lived TCP connections may be recycled by clients/servers; do not rely on IP stability.
  • If your workflow needs continuity (logins/carts), manage session state at the application level (cookies, tokens) — the proxy will still rotate IPs.

Country Targeting

Append -country=XX (ISO-3166-1 alpha-2): US, GB, DE, FR, CA, NL, SE, IN, PK, SG, JP, AU, BR, etc.

If a country is temporarily unavailable, the request may fail or fall back (depending on plan). Try another country or remove the modifier.
cURL with Geo
curl -x "http://YOUR_USERNAME-country=US:YOUR_PASSWORD@YOUR_PROXY_HOST:PORT" \
  -L "https://httpbin.org/ip"

Verify Geo

# Quick verification endpoints:
https://httpbin.org/ip
https://ipapi.co/json/
https://ifconfig.me

Language Examples

Python (requests)
import requests

HOST = "YOUR_PROXY_HOST"
PORT = "PORT"
USER = "YOUR_USERNAME"  # optionally add -country=US
PWD  = "YOUR_PASSWORD"

proxies = {
    "http":  f"http://{USER}:{PWD}@{HOST}:{PORT}",
    "https": f"http://{USER}:{PWD}@{HOST}:{PORT}",
}

r = requests.get("https://httpbin.org/ip", proxies=proxies, timeout=45)
print(r.text)
Node.js (axios + https-proxy-agent)
import axios from "axios";
import HttpsProxyAgent from "https-proxy-agent";

const host = "YOUR_PROXY_HOST";
const port = "PORT";
const user = "YOUR_USERNAME-country=US";
const pass = "YOUR_PASSWORD";
const agent = new HttpsProxyAgent(`http://${user}:${pass}@${host}:${port}`);

const res = await axios.get("https://httpbin.org/ip", {
  httpAgent: agent, httpsAgent: agent, timeout: 45000,
});
console.log(res.data);
Node.js (Fetch + https-proxy-agent)
import fetch from "node-fetch";
import HttpsProxyAgent from "https-proxy-agent";

const agent = new HttpsProxyAgent("http://YOUR_USERNAME:YOUR_PASSWORD@YOUR_PROXY_HOST:PORT");
const res = await fetch("https://httpbin.org/ip", { agent, timeout: 45000 });
console.log(await res.text());
Puppeteer (headless browser)
import puppeteer from "puppeteer";

const proxy = "http://YOUR_PROXY_HOST:PORT";
const user  = "YOUR_USERNAME-country=US"; // optional geo
const pass  = "YOUR_PASSWORD";

const browser = await puppeteer.launch({
  headless: "new",
  args: [`--proxy-server=${proxy}`],
});
const page = await browser.newPage();
await page.authenticate({ username: user, password: pass });
await page.goto("https://httpbin.org/ip", { waitUntil: "domcontentloaded" });
console.log(await page.content());
await browser.close();
PHP (cURL)
<?php
$host = "YOUR_PROXY_HOST";
$port = "PORT";
$user = "YOUR_USERNAME"; // optionally add -country=US
$pass = "YOUR_PASSWORD";

$ch = curl_init("https://httpbin.org/ip");
curl_setopt_array($ch, [
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_PROXY          => "http://$host:$port",
  CURLOPT_PROXYUSERPWD   => "$user:$pass",
  CURLOPT_CONNECTTIMEOUT => 20,
  CURLOPT_TIMEOUT        => 45,
]);
$body = curl_exec($ch);
if ($body === false) { throw new RuntimeException(curl_error($ch)); }
curl_close($ch);
echo $body;
Go (http.Transport)
package main
import ("fmt"; "net/http"; "net/url"; "time"; "io/ioutil")
func main() {
  proxyURL, _ := url.Parse("http://YOUR_USERNAME:YOUR_PASSWORD@YOUR_PROXY_HOST:PORT")
  tr := &http.Transport{ Proxy: http.ProxyURL(proxyURL) }
  client := &http.Client{ Transport: tr, Timeout: 45 * time.Second }
  resp, err := client.Get("https://httpbin.org/ip")
  if err != nil { panic(err) }
  defer resp.Body.Close()
  b, _ := ioutil.ReadAll(resp.Body)
  fmt.Println(string(b))
}
Java (OkHttp)
OkHttpClient client = new OkHttpClient.Builder()
  .proxy(new Proxy(Proxy.Type.HTTP, new InetSocketAddress("YOUR_PROXY_HOST", PORT)))
  .proxyAuthenticator((route, response) -> {
    String user = "YOUR_USERNAME";
    String pass = "YOUR_PASSWORD";
    String creds = Credentials.basic(user, pass, StandardCharsets.UTF_8);
    return response.request().newBuilder().header("Proxy-Authorization", creds).build();
  })
  .callTimeout(Duration.ofSeconds(45))
  .build();

Request req = new Request.Builder().url("https://httpbin.org/ip").build();
try (Response res = client.newCall(req).execute()) {
  System.out.println(res.body().string());
}
C# (.NET HttpClient)
var handler = new HttpClientHandler {
  Proxy = new WebProxy("http://YOUR_PROXY_HOST:PORT"){
    Credentials = new NetworkCredential("YOUR_USERNAME", "YOUR_PASSWORD")
  },
  UseProxy = true
};
using var client = new HttpClient(handler){ Timeout = TimeSpan.FromSeconds(45) };
var body = await client.GetStringAsync("https://httpbin.org/ip");
Console.WriteLine(body);
cURL (rotate / geo)
# Basic rotate (default):
curl -x http://YOUR_USERNAME:YOUR_PASSWORD@YOUR_PROXY_HOST:PORT https://httpbin.org/ip

# Geo:
curl -x "http://YOUR_USERNAME-country=DE:YOUR_PASSWORD@YOUR_PROXY_HOST:PORT" https://httpbin.org/ip

# Environment variables:
export HTTP_PROXY="http://YOUR_USERNAME:YOUR_PASSWORD@YOUR_PROXY_HOST:PORT"
export HTTPS_PROXY="$HTTP_PROXY"
curl https://httpbin.org/ip
Chrome / Firefox
Chrome:
  1) Start Chrome with --proxy-server="http://YOUR_PROXY_HOST:PORT"
  2) On first request, a login dialog appears → enter YOUR_USERNAME / YOUR_PASSWORD

Firefox:
  1) Settings → General → Network Settings → Manual proxy
  2) HTTP Proxy: HOST, Port: PORT, "Use this proxy for all protocols"
  3) On first request enter YOUR_USERNAME / YOUR_PASSWORD
Postman
Settings → Proxy:
  - Enable "Use System Proxy" or add a Custom Proxy:
    Host: YOUR_PROXY_HOST, Port: PORT
    Auth: Username = YOUR_USERNAME, Password = YOUR_PASSWORD
  - Send GET to https://httpbin.org/ip

Concurrency, Scaling & Reliability

  • Start small: 5–20 parallel requests; scale up gradually (watch target site responses).
  • Backoff on errors: Use exponential backoff (e.g., 1s → 2s → 4s → 8s) and jitter.
  • Connection reuse: Enable keep-alive/pooling; close/recycle on repeated failures.
  • Fair use: Respect robots/ToS; avoid sudden spikes that look abusive.
  • Throughput vs pool size: Larger pools handle higher QPS with fewer blocks.
  • Retries: Retry idempotent operations only; avoid duplicate writes on POST/PUT.
Pseudocode – resilient fetch
for attempt in 1..N:
  resp = request_via_proxy()
  if resp.ok: return resp
  sleep( base * 2^(attempt-1) + rand(0..100ms) )

Headers, Fingerprinting & Cookies

  • User-Agent: Always set a realistic UA. Rotate across a small set for scale.
  • Accept / Accept-Language: Match typical browsers for reduced friction.
  • Referer & navigation timing: Add when logical for the flow.
  • Cookies: Manage app-level sessions with cookies/tokens — the proxy continues rotating IPs each request.
  • Headless browsers: For heavy JS/bot checks, use Puppeteer/Playwright.

TLS / SSL / DNS

  • TLS: Ensure your client supports TLS 1.2+; update OpenSSL/OS trust stores.
  • Clock skew: Wrong system time breaks TLS verification; sync NTP.
  • CA bundle: If pinning, update regularly; on errors, test with system CA store.
  • DNS: Prefer reliable DNS (system, 1.1.1.1, 8.8.8.8). If your stack supports proxy DNS, enable it.

Troubleshooting & Error Guide

Common Issues & Fixes
IssueMeaningFix
407 Proxy Authentication RequiredProxy rejected credentialsVerify USER:PASS@HOST:PORT; URL-encode/quote password; modifiers belong in username
403 / Access Denied at TargetTarget blocks region/ASN/fingerprintTry another country; reduce concurrency; rotate headers
429 Too Many RequestsRate-limit exceededThrottle and use exponential backoff + jitter
Timeouts / ECONNRESET / ETIMEDOUTNetwork congestion or blocksIncrease timeouts (30–45s); enable keep-alive; lower parallelism; retry w/ backoff
TLS / SSL errorsHandshake/cert mismatchUpdate CA/OpenSSL; verify clock & SNI; disable pinning while testing
DNS resolution failedResolver issuesUse stable DNS (1.1.1.1, 8.8.8.8); verify host; avoid typos
Chrome “ERR_TUNNEL_CONNECTION_FAILED”Proxy host/port unreachableCheck FW/VPN/ISP; confirm credentials; disable conflicting extensions
401 UnauthorizedTarget needs its own authProvide target credentials (separate from proxy creds)
5xx (target)Upstream failureRetry with backoff; rotate IP/country

Testing & Debugging

Endpoints

https://httpbin.org/ip
https://ipapi.co/json/
https://ifconfig.me

Verbose cURL

curl -v -x http://USER:PASS@HOST:PORT https://httpbin.org/ip

Look for the CONNECT tunnel and response headers.

Environment Variables

export HTTP_PROXY="http://USER:PASS@HOST:PORT"
export HTTPS_PROXY="$HTTP_PROXY"
# or for SOCKS5:
export ALL_PROXY="socks5://USER:PASS@HOST:SOCKS_PORT"

Postman Tips

  • Use Custom Proxy in Settings with Basic Auth.
  • Increase request timeout to 45s for slow targets.

Advanced Integrations

  • Headless Browsers: Puppeteer/Playwright with --proxy-server + page.authenticate().
  • Selenium: Use desired capabilities or options to set HTTP proxy + credentials.
  • Scrapy: Set HTTP_PROXY/HTTPS_PROXY or middleware for rotating proxies.
  • WebSockets: Many stacks tunnel WS over HTTP proxies; library support varies.
  • HTTP/2: Most clients auto-negotiate over CONNECT; test and fall back if needed.

Security, Compliance & Best Practices

  • Secrets: Store credentials in env vars or secret managers; rotate periodically.
  • Access Control: Limit who can view credentials in your org.
  • Acceptable Use: Follow target sites’ ToS and legal requirements.
For support, include: timestamp, code sample, full error, destination URL, and (if possible) the proxy IP shown by test endpoints.

FAQ

  • Do IPs rotate automatically? Yes — a fresh IP per request by default.
  • Do you offer sticky sessions? No — IPs rotate on every request.
  • How do I keep continuity? Maintain app-level sessions (cookies/tokens). IP will still rotate.
  • Which protocols? HTTP/HTTPS and SOCKS5.
  • Geo routing? Yes — via -country=XX in the username.
  • Max threads? Unlimited — we don’t enforce any thread/concurrency limits.

Glossary

  • CONNECT: An HTTP method used by proxies to tunnel TCP (e.g., HTTPS) to the target.
  • Country Targeting: Route via a specified country by adding -country=XX to the username.
  • SOCKS5: A proxy protocol that forwards TCP; supports username/password auth.
  • Fingerprinting: Heuristics sites use to detect bots; mitigated by headers, pacing, and browsers.

Why Choose Moxy Proxy?

IP Pool
80 Million+ IP Pool
Tap into our vast network across 50+ countries—enough unique endpoints for every scraping, account‑creation, or cracking job.
Rotation
Per‑Request IP Rotation
Auto‑rotate to a fresh HTTP/S proxy on every request, keeping your sessions isolated and bypassing blacklists or rate limits.
HTTP/HTTPS
HTTP & HTTPS Support
Full protocol compatibility with any tool or script—curl, Python requests, Selenium, Postman, or your custom clients.
Bandwidth
Unlimited Bandwidth & Threads
No GB caps, no throttling—spin up as many concurrent connections as your workflow demands, from mass‑scraping to bulk‑spam blasts.
No Logs
Strict No‑Logs Policy
Zero retention of session or traffic data—your origin stays hidden, your activities untraceable.
Geo Diverse
Geo‑Diverse Coverage
Choose by country, region, or ASN to mimic local users for SEO tracking, localized ad QA, or region‑locked content access.
SLA
Enterprise‑Grade SLA & 24/7 Support
Guaranteed uptime and immediate expert assistance whenever you’re running large‑scale crawls, cracking jobs, or outreach campaigns.
Dedicated
Dedicated Servers per Plan
Each subscription runs on an isolated dedicated server for stability and performance.
Live Status & Incidents
Live Status & Incidents
Public status page with historical uptime graphs, component-level health, and real-time incident updates so you always know what’s going on.
Kernel-Level Optimizations
Kernel-Level Optimizations
Tuned TCP/UDP stacks (RPS/RFS, GRO/LRO, fair-queue) and low-jitter queues deliver stable throughput under heavy concurrency.
Priority Support
Priority Support
Senior engineers on 24/7 rotation with fast triage, clear ETAs, and guided mitigations for production issues.
Multi-Payment Support
Multiple Payment Options
Pay with major cards, top cryptocurrencies, or PayPal via trusted gateways. Invoices auto-generated for easy accounting.
Certified Infrastructure
Standards-Aligned Infrastructure
Operations follow ISO-27001-style controls and GDPR-ready processes (data minimization, access controls, auditability).
Seamless Connectivity
Seamless Connectivity
Anycast + smart routing keep sessions consistently online with automatic failover between nodes.
Affordable Plans
Flexible, Fair Pricing
Tiered plans that scale with usage—no hidden fees, clear limits, and generous concurrency for growth.
Global Reach
Global Reach
50+ countries with city-level options in high-demand regions for accurate geo testing and research.
High Performance
High Performance
Optimized routes and per-request rotation reduce fingerprinting and keep latency low for speed-sensitive tasks.
Resilient Nodes
Resilient Nodes
Auto-healing pools, health checks, and traffic spike smoothing keep requests flowing during peak loads.
Open Access Regions
Open Access Regions
Wide regional coverage for research and QA. Respect site ToS & local laws; enterprise blocklists available on request.
Future-Proof
Future-Proof
Continuous network updates, new exit regions, and anti-fingerprinting tweaks keep you ahead of evolving detections.
Use Cases
Bruteforce
BruteForcing / Cracking / Spamming
Our proxies are best for high-CPM bruteforcing, cracking tools, and spamming with a strict no-logs policy to keep your origin fully hidden.
Works for Paypal, Netflix, Yahoo, Hotmail & more tools out there.
Web data collection and analytics icon
Scraping / Web Data Collection / Crawling
Collect public web data for market research, competitor intelligence, and price tracking at scale.
Use geo-targeted sessions to monitor listings, reviews, and availability across regions. Built for automation, retry logic, and high-volume collection—while respecting site terms and applicable laws.
Social media management icon
Social Media / YouTube
Manage brand and creator workflows across regions: preview geo-specific feeds, validate campaign delivery, and run QA checks for comments and ads.
Supports multi-account operations and team access where permitted. Always follow each platform’s rules and policies.
Signup testing icon
Signup & Onboarding QA
Test registration flows, localization, and fraud defenses in your own apps and approved environments.
Validate CAPTCHA variations, OTP delivery, and form performance from multiple regions—without exposing real user data.
Search engine monitoring icon
SEO / Search Engines / Google
Track rankings, run keyword research, and verify SERP changes across locations for Google, Bing, and more.
Capture location-specific results, featured snippets, and ad placements to inform content and PPC strategy, subject to each engine’s terms.
Gaming latency icon
Gaming
Optimize routing for lower latency and more consistent pings. Access multi-region servers for testing and community events.
Ideal for network diagnostics, QA, and region previews—use only in line with game publisher policies.
Global testing icon
Website & App Testing
Run cross-region QA to verify content targeting, feature flags, and A/B variants.
Measure uptime, page speed, and API behavior from multiple geos to catch issues before your users do.
Retail drops monitoring icon
Retail Drops (Sneakers & Limited Goods)
Monitor release queues, verify checkout performance, and test high-traffic events at scale.
Designed for ops teams and retailers to stress-test and validate flows—always comply with store purchase limits and terms.
Streaming catalog QA icon
Streaming & OTT Catalog QA
Validate title availability, subtitles, and pricing across countries on supported platforms.
Per-request rotation yields unbiased recommendations and geo-accurate catalogs—use only for rights-holder testing and within platform terms.
Ticketing and queue QA icon
Ticketing & Queue Experience QA
Monitor virtual queue times, seat-map inventory, and dynamic pricing during on-sales.
Rotating each request simulates many unique user paths—ideal for organizers and ops teams, subject to platform rules.

Our Reselling Program

Become an official Moxy Proxy Reseller and earn by reselling our Unlimited IPv4 Residential Proxies with Mbps / Gbps tiers. Managed entirely through your Reseller Dashboard Panel. Unlimited GBs • Unlimited Threads • Strict No-Logs Policy.

Official Reseller Model

Revenue Share
50% / 50% Split + Flexible Pricing
You can sell at our official prices (ready-made tiers) — or set your own custom retail prices and keep 50% of every sale. Provider retains 50% and handles infrastructure, provisioning, and compliance. Price Floor: custom prices must be not lower than our official floor.

Reference Price Floor (Cannot Sell Below)

400 Mbps
400 Mbps
  • Daily (Floor): $100
  • Weekly (Floor): $450
  • Monthly (Floor): $1,200
  • Unlimited GBs • Unlimited Threads • No-Logs • 80M+ IPs Pool
  • 🚀 Runs on 64 Cores & 128GB RAM Dedicated Server
600 Mbps
600 Mbps
  • Daily (Floor): $120
  • Weekly (Floor): $650
  • Monthly (Floor): $1,600
  • Unlimited GBs • Unlimited Threads • No-Logs • 80M+ IPs Pool
  • 🚀 Runs on 64 Cores & 128GB RAM Dedicated Server
800 Mbps
800 Mbps
  • Daily (Floor): $150
  • Weekly (Floor): $850
  • Monthly (Floor): $2,000
  • Unlimited GBs • Unlimited Threads • No-Logs • 80M+ IPs Pool
  • 🚀 Runs on 64 Cores & 128GB RAM Dedicated Server
1 Gbps
1 Gbps
  • Daily (Floor): $200
  • Weekly (Floor): $1,000
  • Monthly (Floor): $2,500
  • Unlimited GBs • Unlimited Threads • No-Logs • 80M+ IPs Pool
  • 🚀 Runs on 64 Cores & 128GB RAM Dedicated Server

Reselling Terms

💡 Reseller FAQ

💵 Earnings Examples & Calculator

400 Mbps
400 Mbps — Per Sale Earnings
  • Daily $100 → Reseller $50 / Provider $50
  • Weekly $450 → Reseller $225 / Provider $225
  • Monthly $1,200 → Reseller $600 / Provider $600
600 Mbps
600 Mbps — Per Sale Earnings
  • Daily $120 → Reseller $60 / Provider $60
  • Weekly $650 → Reseller $325 / Provider $325
  • Monthly $1,600 → Reseller $800 / Provider $800
800 Mbps
800 Mbps — Per Sale Earnings
  • Daily $150 → Reseller $75 / Provider $75
  • Weekly $850 → Reseller $425 / Provider $425
  • Monthly $2,000 → Reseller $1,000 / Provider $1,000
1 Gbps
1 Gbps — Per Sale Earnings
  • Daily $200 → Reseller $100 / Provider $100
  • Weekly $1,000 → Reseller $500 / Provider $500
  • Monthly $2,500 → Reseller $1,250 / Provider $1,250
Calculator
Quick Earnings Calculator (50/50 Split)
Your 50%: $0.00
Provider 50%: $0.00

What’s My IP?

IPv4: Detecting… Checking…
IPv6: Detecting… Checking…

Frequently Asked Questions

+ Are these proxies truly unlimited?
Yes! All plans come with unlimited bandwidth and threads – no caps, no hidden fees.
+ Are the IPs residential and genuine?
100% genuine IPv4 residential IPs from real devices. No datacenter or duplicated IPs.
+ Do you offer a Reselling Program?
Yes! You can become a reseller and start selling Moxy Proxy under your own brand. Full details here: Reseller Program.
+ What sites do your proxies support?
Our proxies work with all major sitesPaypal, Netflix, Yahoo, Hotmail and more!
+ How fast is setup and delivery?
Instant activation after payment. You’ll get your proxy details in seconds!
+ Do you provide 24/7 support?
Yes, our customer support team is always online for you.
+ How often do the IP addresses rotate?
It’s a rotating proxy service, so your IP rotates on every single request—total stealth, zero overlap.
+ Are there any bandwidth or traffic limits?
Nope! With our unlimited plan you get truly unlimited bandwidth—use as much data as you need!
+ Are there any blocked websites or usage restrictions?
No blocked sites—except .gov domains (blocked by us). Everything else is wide open for your use case!
+ What is your Proxy Pool Size?
We’ve got a massive 80 Million+ IP poolso you’ll never get banned or run out of fresh IPs.
+ Do you support Bruteforcing / Cracking?
Yes! You can use our proxies for bruteforcing tools and cracking purposes without any issue. No restrictions.
+ Do you offer country targeting?
Yes, choose proxies from 50+ countries for geo-specific access.
+ Do you limit concurrent connections?
No, you get unlimited threads with all plans.
+ Do proxies bypass IP bans?
Yes, rotating proxies ensure fresh IPs for every request.
+ Are the proxies blacklisted?
No, all IPs are clean and regularly refreshed.
+ Do proxies support sneaker bots?
Yes, optimized for sneaker copping tools like Nike & Adidas bots.
+ Is there an affiliate program?
Yes, earn commissions by referring clients.
+ How secure is my account?
All accounts support 2FA and encrypted logins.
+ What’s your uptime guarantee?
We target 99.9% uptime and publish incidents on our status page.
+ Are trials available?
We offer trial plans so you can validate performance before committing.
+ Can I use proxies for SEO tools?
Yes, compatible with Ahrefs, SEMrush, RankTrackers, etc.
+ Are proxies IPv4 or IPv6?
We provide IPv4 residential proxies. IPv6 support is coming soon.
+ What payment methods are accepted?
We accept crypto, PayPal, and credit cards.
+ Can I use proxies for social media automation?
Yes, works with Instagram, Twitter, Facebook, etc.

Terms of Service

By using Moxy Proxy, you agree to all the terms below.
Shield
1. Service Usage & Liability
Moxy Proxy provides network infrastructure and proxy services on an as-is basis. How you use our proxies is entirely your responsibility.

We do not monitor, log, or control user activity. You are solely accountable for your actions when using our service. Moxy Proxy is not liable for any misuse, including (but not limited to) unauthorized access, brute-forcing, cracking, spamming, or other activities—whether legal or illegal in your jurisdiction.

By using Moxy Proxy, you agree that all risks and consequences arising from your usage are your own, and you release Moxy Proxy from any claims or damages resulting from your actions.
Payment
2. Payments & Refunds
All payments are final and non-refundable. Partial refunds are only considered if a technical issue originates from our side and cannot be resolved.

Warranty: All plans include a warranty. If you experience a genuine issue with your proxy ports due to our service, we will either replace your proxy port instantly or issue a partial refund, at our discretion.

If you have any concerns, contact support within 48 hours of purchase for the fastest resolution.
No Logs
3. Privacy & No-Logs
We take privacy seriously.
Your proxy traffic and session data are never logged or monitored.
This means your activity is never tracked, stored, or analyzed by us in any way—period.
We operate a strict no-logs policy to guarantee your anonymity and protect your digital freedom.
Speed
4. Fair Usage
There are no bandwidth or thread limits for any user. Each user's proxies run on a separate dedicated server according to your plan, so your activity will never impact other users and vice versa.

We do not impose resource restrictions. However, if we detect actions that threaten overall network stability or infrastructure, we reserve the right to take necessary action, including temporary suspension.
Location
5. Jurisdiction
When using Moxy Proxy, you are responsible for complying with the laws of your country. We do not take responsibility for any misuse.
Access to all .gov domains is strictly blocked for every user.
Support
6. Support
Support is available 24/7 via our ticket system, Discord, or Telegram. We do not guarantee response times, but aim for under 2 hours.
Resale
7. Resale Restrictions
Reselling or sharing proxy access without written permission is strictly prohibited.

Violations may result in immediate termination of your account without refund.
Passwords
8. Password Security
Use strong passwords. Weak or reused passwords leading to breaches are your responsibility.
Support Abuse
9. Support Abuse
Harassing or abusing support staff may lead to account suspension.
Promo
10. Promotions
Discounts or promotions are temporary and may be withdrawn anytime.
Reseller
11. Unauthorized Resellers
Only approved partners may resell our services. Unauthorized resellers will be banned.
Lock
12. Updates & Changes
Terms may change at any time. We will notify major changes by site or email.

Privacy Policy

Your privacy matters. Here’s how Moxy Proxy protects and handles your data.
No Logs
1. No-Logs Policy
We do not log your browsing history, traffic destination, or DNS queries. We do not monitor, store, or record any information about your proxy sessions.
Account
2. Account Information
Only your account email, encrypted password, and plan history are stored securely for login and billing purposes. We never share or sell this data.
Payment
3. Payment Data
Payments are processed by trusted 3rd parties (e.g., crypto gateways, Stripe). We do not store or process your card details or crypto keys.
Mail
4. Emails & Notifications
We only send necessary emails (order confirmation, account alerts, support). No spam, no ads. Unsubscribe any time.
Security
5. Data Security
We use encryption and secure cloud infrastructure. No data is stored longer than necessary. Security is our top priority.
Delete
6. Data Deletion
You may request account deletion at any time. All associated data will be erased from our systems within 72 hours.
Global
7. International Use
By using Moxy Proxy, you agree to data transfer and processing as per your jurisdiction. We comply with major privacy frameworks (GDPR, etc).
Updates
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted here. Continuing to use the service means you accept any updates.
User Rights
9. User Rights
You have the right to request access, correction, or deletion of your data at any time. We respect and act on these requests promptly.
Devices
10. Device Information
We do not collect detailed device fingerprints. Only minimal metadata may be used for fraud prevention.
Support
11. Privacy Support
Our support team handles privacy-related inquiries with priority. Contact us for concerns anytime.
Community
12. Community Trust
Our reputation is built on trust. We actively engage with the community to improve privacy practices.
Commitment
13. Long-Term Commitment
Protecting user privacy is not a feature — it is a core principle of our business.
Updates
14. Updates & Changes
Our Privacy Policy may evolve as laws, technologies, and services change. Any material updates will be communicated clearly on this page, and continued use of our service means you accept the updated terms.

Moxy Proxy Referral Program

Earn passive income by referring your friends and followers to Moxy Proxy!
Join
Join the Program
Sign up for Moxy Proxy and activate your referral link instantly.
Share
Share Your Link
Share your unique link via social media, websites, blogs, or anywhere else.
Earn
Earn Commissions
Get up to 10% recurring commission for each sale you refer.

Why Join Our Referral Program?

  • Instant payouts and easy tracking.
  • Unlimited earnings potential—the more you refer, the more you earn.
  • Marketing materials and dedicated affiliate support.
  • Recurring commissions for lifetime of referred accounts.
Transparent. Relentless. Built for scale.

Moxy Proxy vs The “Unlimited*” Crowd

Every Phantom plan runs on its own dedicated server — 64 CPU cores & 128 GB RAM. No “shared nodes,” no mystery throttles, no asterisks on unlimited bandwidth & threads. You bring ambition. We bring headroom.

See Plans
Recommended: show $, %, and per-Mbps. Clear math favors transparent providers.
Smart money move
Save $— / —% vs Plain Proxy (Daily)
Real prices. Real hardware. Based on plans both providers actually offer — not bundles or teaser rates.
Advantage Meter: Phantom price efficiency at selected speed & period
—% cheaper per plan vs competitor
Switch & Save: pick a speed and see your instant savings for this period.
$— —%
Estimated savings this day vs Plain Proxy.
No caps. No “fair-use” surprises. Push campaigns as hard as you want.
Speed
Moxy Proxy Dedicated 64C / 128GB
Plain Proxy Hardware varies
Savings Value
All providers listed: unlimited bandwidth, unlimited threads
Phantom advantage: $/Mbps transparency + dedicated 64C/128GB per plan. If a platform hides both, you’re paying for overhead, not output.
What you get with Phantom
  • Calm launches — concurrency spikes without crossed fingers.
  • Predictable bills — the price you see is the speed you get.
  • Dedicated muscle — 64C/128GB per plan means your workload wins.
  • Confidence to scale — zero asterisks on unlimited.
  • Time back — fewer retries, fewer “why is it slow?” threads.
What you quietly avoid elsewhere
  • Shared-node roulette — neighbors eat your headroom.
  • “Fair-use” emails — throttles when you finally scale.
  • Opaque pricing — if it needs a call, it needs a margin.
  • Monthly traps — forced commitments just to test speed.
  • Thread anxiety — caps that turn growth into penalties.
Dedicated muscle, not “shared nodes”.
Others sell “unlimited” then squeeze you onto noisy neighbors. We isolate by default: 64-core / 128GB per plan.
Unlimited means unlimited.
No GB caps. No thread limits. No post-purchase “fair-use” emails. Grow without looking over your shoulder.
Pay for speed, not storytelling.
Intro prices, bundles, “enterprise tiers”… if it takes a sales call to know the real price, you’re already paying more.
Built for stressful days.
Launch weeks. Black Friday. Aggressive scraping windows. This is the stack you bring when failure isn’t an option.
No stealth throttles.
We don’t dim the lights when you scale. If speed dips whenever you’re “too successful,” that’s not a platform — that’s a limiter.
Receipts over rhetoric.
Transparent pricing, documented performance. Bring your workload — we’ll happily be measured by it.
Dedicated server per plan by default — not shared.
Rapid start — spin up fast, no sales calls required.
Simple terms — no “fair-use” traps. Unlimited means unlimited.
What does “unlimited” mean here?
Exactly what it says: no GB caps and no thread limits. Use the hardware you’re paying for.
How do you avoid throttling under load?
Each plan gets its own dedicated 64-core / 128GB machine, so your spikes don’t collide with other tenants.

About Moxy Proxy

Fast, private, and reliable rotating IPv4 residential proxies — built for scale and zero-drama.

Our Story

Moxy Proxy started with one goal: remove friction from data access. We engineered a globally distributed proxy fabric that delivers consistent speed, genuine residential IPs, and no-logs privacy — all with a simple, predictable pricing model.

  • Real rotating residential IPv4 with country & ASN targeting
  • Session control (sticky/rotating), custom TTL, user:pass & IP auth
  • 99%+ historical uptime with proactive incident comms

Mission & Values

  • Reliability first: traffic should “just work,” 24/7.
  • Privacy by default: strict no-logs + data minimization.
  • Honest pricing: no bandwidth caps, no dark patterns.
  • Abuse-safe: clear AUP; zero tolerance for harm.

Network at a Glance

80M+
Residential IPs
1 Gbps
Per-Thread Speed
99%+
Uptime
50+
Countries
Unlimited
Concurrent Threads
Protocols
HTTP(S) SOCKS5
Sessions
Sticky Rotating Custom TTL
Targeting
Country ASN
Auth
User:Pass
Control
Dashboard API Tokens

Backed by autoscaling gateways, health-checked exits, and smart routing.

Security & Privacy

  • No server-side logs of destination domains or payloads
  • Encryption in transit; signed builds; least-privilege access
  • Abuse prevention & rate-guard without tracking users
  • 2FA, API tokens with scope/rotation, audit trails (admin)
No-Logs Privacy-First Abuse-Safe

Compliance & Ethics

We support lawful, ethical data access. You can use our proxies for anything except .gov domains, but we are not liable for anything. It depends on you how you use our proxies. We don’t limit anything.

  • Acceptable Use Policy (AUP) enforcement
  • Data requests require valid legal process
  • Provider & datacenter due diligence

Need a DPA or compliance letter? Contact us.

How We Operate

  1. 1 Your app connects to our gateway with user:pass auth.
  2. 2 You select rotate or country target (Rotation).
  3. 3 Smart routing picks the best exit based on target, latency & health.
  4. 4 Automatic retries on transient errors keep pipelines flowing.

Leadership

Founder photo
A. Khan
Founder & Network Lead
Ops photo
S. Ahmad
SRE & Security
Support photo
Support Team
24/7 Customer Success

Milestones

  • 2023: Prototype gateway, first 1M IPs onboarded.
  • 2024: Global scale-out, health-check mesh, API v2.
  • 2025: 80M+ IPs, ASN targeting, enterprise SLAs.

FAQ

Are these IPs genuine residential?

Yes — sourced from compliant residential peers with country/ASN targeting and session options.

Do you log requests?

No request content logs. We keep minimal operational metrics for uptime/abuse controls.

Do you support sticky sessions?

No. By design, Moxy Proxy rotates the exit IP on every request. If you need continuity, reuse cookies/session state at your app level instead of pinning an IP.

Country targeting is supported. Append a country parameter when authenticating (see examples below) to receive an IP from that country.

Build with Confidence

Spin up your first requests in minutes. Unlimited bandwidth. Transparent pricing. Real support.

GDPR Policy

GDPR Policy

Our Commitment to Data Protection

Compliant
EU GDPR Data Minimization No-Logs

We comply with the EU General Data Protection Regulation (GDPR) to ensure our users’ data is protected and processed lawfully, fairly, and transparently.

  • We only collect minimal data needed to provide our services.
  • We never sell or share personal data with third parties.
  • Users may request access, correction, or deletion of their data.
  • All processing follows GDPR Article 6 lawful bases.
Data Subject Access Requests (DSAR)
Email privacy@phantomproxy.net from your account address. We usually respond within 7 business days.
Last updated:

Vulnerability Disclosure Policy

Vulnerability Disclosure Policy

Responsible Security Research

Open
Safe Harbor Bug Bounty $100–$200 Coordinated Disclosure

We encourage security researchers to report vulnerabilities responsibly so we can keep Moxy Proxy secure for all users.

  • Do not exploit a discovered vulnerability for personal gain.
  • Provide enough detail for us to reproduce the issue.
  • We will acknowledge valid reports within 7 business days.
  • We will keep researchers updated and provide credit (if requested).
Report a vulnerability
Email security@phantomproxy.net with steps to reproduce, impact, affected endpoints, and any proof-of-concept.
Rewards & Eligibility
  • Reward: $100–$200 USD per validated report, paid after we reproduce the issue and confirm impact.
  • How we decide amount: reproducibility, severity, and quality of report (clear steps / PoC).
  • First-reporter rule: only the first researcher to report a specific issue is eligible.
  • What’s in scope: vulnerabilities in phantomproxy.net and official subdomains/services.
  • Out of scope: SPF/DMARC/BIMI, clickjacking on pages without sensitive actions, low-impact rate-limit or CSRF with no real impact, DoS/volumetric attacks, social engineering, 3rd-party platforms we don’t control.
  • Good-faith testing only: no data exfiltration or privacy violations; never access other users’ data.
  • Payment methods: LTC or USDT (TRC-20), or account credit.
  • Timeline: we target triage within 7 business days and payout within 14 days of validation.
Submitting a report implies consent to our coordinated disclosure timeline so we can ship a fix safely.
Last updated:

Moxy Proxy Refund Policy

Clear guidelines on when refunds, credits, or extensions may apply.

Refund Policy

Refund Policy

No Refunds (Limited Exceptions)
Service Credits Preferred Rotation Counts as Working Evidence Required

Moxy Proxy operates under a strict no-refund policy. In rare, verifiable cases we may offer service credits, plan extensions, or a partial refund as outlined below.

About Unlimited Residential rotating proxies
Residential endpoints may return a different exit IP on each request. This is expected behavior and counts as working if the proxy successfully connects and returns a valid response.
Last updated:

Refunds may be considered only if

  • Complete service failure (48+ hours) caused by Moxy Proxy infrastructure.
  • Service not activated (within 24 hours) after successful payment — and you contacted support.
  • Core feature unavailable — advertised geo locations, HTTP/S or SOCKS5, IP or user/pass auth permanently unavailable.
  • Persistent connectivity issues90%+ of the pool unreachable for 72+ hours across multiple tests/targets.
  • Severe performance degradation — average throughput below 10% of advertised for 7+ days (excluding target-side limits).
  • Billing error — duplicate or incorrect charge verified by our billing team.

Please attach timestamps, sample IPs, target URLs, and test steps so we can reproduce.

Refunds will not be issued for

  • Third-party blocks, captchas, or rate limits on target sites.
  • Normal rotation behavior and geo/ASN/carrier variance of residential pools.
  • Local environment issues — misconfiguration, firewall/network problems, or unsupported tooling.
  • Change of mind, partial period already used, or “no longer needed”.
  • Chargebacks before contacting support (may result in account termination).

How to request a review

  • Open a support ticket within 7 days of the incident.
  • Include reproduction details — affected endpoints, timestamps, sample proxies, and target URLs.
  • Allow testing from at least two networks / vantage points.
Contact support
Email contact@phantomproxy.net with your ticket number and evidence bundle.

Refund Processing & Timeline

  • Method: Approved refunds are issued in crypto; otherwise we provide a service credit or plan extension for the impacted period.
  • Timing: Service Credits/Plan extensions apply instantly; crypto refunds typically 5–10 business days depending on review and settlement.
  • Fees: Network fees are deducted from crypto refunds.
  • Valuation: Crypto refund amount is calculated at the time of payout.

Outcomes & Billing

Service Credits Plan Extension Partial Refund (edge cases)
  • Default remedy: service credit or plan extension for the impacted period.
  • Crypto refunds (edge cases): when approved, refunds are issued in crypto; network fees apply.
  • Processing: initial response in 24–48h; investigation typically 3–7 business days.
  • Renewals: subscriptions auto-renew unless cancelled before renewal; no pro-rated refunds after a period starts.
  • Trials/promos: non-refundable once activated.

Refund Process — At a Glance

1) Submit Ticket
Open a ticket within 7 days of the incident. Include timestamps, targets, and evidence.
ETA: same-day acknowledgment
2) Investigation
We reproduce the issue from multiple vantage points and verify pool/throughput behavior vs. your tier.
ETA: 3–7 business days
3) Decision
Outcome sent with evidence summary. Default remedy is service credit/extension; in edge cases, a partial refund.
ETA: within 24–48 h after investigation
4) Credit / Extension / Crypto Refund
Default remedy is a service credit or plan extension for the impacted period. In approved edge cases, a refund in crypto may be issued.
Payout timing: credit/extension instantly; crypto refund typically 5–10 business days

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